Questions and answers
For your convenience here are some repeated questions by our customers and their answer:        GILASGLASS@GMAIL.COM
Question: what's the difference between kosher & non kosher parchment?
Answer: kosher scroll is written on a parchment (lamb skin) and never on paper.
The scroll is written by hand by a Sofer using special ink & feather. The parchment must be complete and  without  mistakes. Behind the scroll should be a sticker with the certificate of approval. The parchments that we sell are guaranteed to be 100% kosher.
A non kosher scroll is not written by hand but it's printed on regular paper.
 Question: how do you maintain the scroll for many years?
Answer: you should roll carefully the scroll and pack it in a plastic sheet. It's important that the mezuzah case itself must be sealed. The mezuzah cases we sell are sealed and the parchments we sell are rolled and covered by plastic sheets.
Question: will the mezuzah cases tolerate any weather?
Certainly.  We ship mezuzahs all over the world from hot Australia to frozen  Canada.
Question: is the sticker behind the mezuzah case strong enough?
Answer: according to our long experience it is definitely sure. Nevertheless if you insist we can attach hangers to the mezuzah case. Usually we use the hangers for the very heavy mezuzahs from 20 cm and more.
Question: what is the right way to install a mezuzah case?
Answer: first you should put the parchment in the mezuzah case with the letter      situated upright.  While you are standing outside, stick the mezuzah to the door frame on your right side, at the height  of your eyes. The top part should tilt a little towards the inside.
Question: what is the blessing you should say while attaching the mezuzah?
Answer: "baruch ata adonai eloheinu melech haolam shetsivanu all hatkanat mezuzah"
Question: is it allowed for women to install a mezuzah and say the blessing?
Answer: definitely yes.
Question: is it a must to put a mezuzah at the entrance to every room?
Answer: yes, this is the Jewish ritual, but not at the entrance to the bathroom, toilet, or patio
Question: what is the meaning of the Hebrew letter on the front of the mezuzah?
Answer: the letter is a shortening for "shadai" (which are initials for "the guardian of the doors of Israel ").
Question: is it allowed to move a mezuzah to a new location?
Answer: yes, it is permitted but it is recommended to check first if the parchment is not defected.
Question: how do you put the parchment in the mezuzah case?
Answer: in most mezuzahs you should lift the plastic lid which is located at the top above the letter. After you put the scroll in push the lid back to its place.